Privacy Policies

Privacy policy

We are committed to protecting your privacy throughout our site. The purpose of this privacy policy is to inform you about what may be collected during your visit to our site, how this information is used by us, how this information may be shared with a third party, and on how to modify, update correctly or delete information.

1. Collecting personal information:

- The information collected on our website will help Zen Vietnam Travel to:

• Support customers when purchasing our products
• Customer troubleshooting
• Provide you with the latest information on our website
• Review and update website content and interface
• Conduct customer surveys
• Carry out promotional activities related to the products and services of

- To access and use certain services on, you may need to register with our personal information (email, name, phone number, etc.). All information declared to ensure accuracy and legality.

- We may also collect information about the number of visits, including the number of pages you view, the number of links you click and other information relating to connection to We also collect information that the web browsers (browser) you use when accessing the website, including: IP address, browser type, language usage, and the time at which access to the browser address

2. Use of personal information:

- collects and uses your personal information in accordance with the content of our "confidentiality policy".

- If necessary, we can use this information to contact you directly, for example: send welcome letters, orders, thank you letters, and technical information, you can receive live and regular news about our products, services and upcoming events, or our vacancies if you subscribe to email alerts

3. Sharing of personal information:

- Except in the case of the use of personal information as described in this policy, we undertake not to disclose any of your personal information.

- In some cases, we may need to use your data to carry out independent market research projects. This will be the subject of a confidentiality agreement under which we are authorized to use the information provided for the purpose of carrying out the project.

- We may disclose or provide your personal information in very specific instances as follows: (a) at the request of law enforcement agencies; (B) in cases where we believe they will help us protect ourselves under the law; (C) in case of emergency need to protect the personal safety of ZEN VIETNAM TRAVEL members.

4. Access to personal information:

- At any time you can access and modify your personal information through the appropriate link ( that we provide to you.

5. Secure personal information:

- When you submit your personally identifiable information by us, you agree to the terms we have mentioned above, is committed to protecting the personal information of customers in all ways. We use a computer security system such as: international standard PCI or SSL, ... to protect this information against any involuntary recovery, use or disclosure.

- However, due to technical limitations or our power, we cannot assure you 100% that the information you give us will be kept confidential and will not be hacked, and we cannot take responsibility for such eventuality by cases of unauthorized access to personal information that you share voluntarily. If you do not adhere to the conditions described above, we recommend that you do not send us any information.

- It is strongly recommended not to divulge your access and password to anyone.

- If you are using a public computer, you must log out or exit all windows on the site.

6. Use of “Cookies”

- uses "cookies" to personalize and optimize the management of your online visit time.

- A cookie is a text file that is placed on your hard drive by a web page server. Cookies cannot be used to run programs or transmit information.
es viruses to your computer. Cookies are assigned to your computer and cannot be read by a web server in the domain that issued the cookie.

- One of the main purposes of cookies is to save time when you access our website without re-registering the available information already provided by you.

- You can accept or decline cookies. Most browsers accept cookies automatically, but you can change their settings to decline them if you prefer, if you think they may hinder or adversely affect certain services and features of the media you use.

7. Regulations on "Spam":

- is very concerned by the problem of spam (junk mail). We always confirm receipt of your emails if and only if you register or use the services of our system.

- We promise not to sell or rent your email to third parties. If you inadvertently receive unsolicited emails from our system due to an unexpected cause, please click on the opt-out link, or notify the site administrator directly.

8. Policy changes:

- We may completely change the content of this site without prior notice, to meet the needs and requirements of Zen Vietnam Travel, as well as the comments of our customers, if applicable.

- The content of our privacy policy only applies to and not to any other sites belonging to third parties. We encourage you to carefully read the privacy policies of these third parties before providing any personal information. We are in no way responsible for the content and legality of third party websites.

- When you use our website, it means that you admit and agree to respect and trust this site. Therefore, we suggest that you preview the content of this page before accessing other content on the site and carefully read and study the content and policies of each of the sites that you are currently visiting.


- We are always fond of comments and remarks from you about this "privacy policy". If you have any questions, please do not hesitate to contact us at the following email address:




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